How AutoShip Subscriptions Work

Never have to worry about running out of your bird's favorite food again when you subscribe to our Autoship program.  Save up to 10%-20% on your first order, and then continue saving at 5-10% off all future orders which are automatically shipped out to you.  Choose Monthly, or the schedule works best for you and your bird and we will let you know it's on the way.

• Never worry about forgetting to order your bird's food
• You choose the frequency - Weekly or Monthly
• Change or Cancel at any time
• Enjoy Savings on every AutoShip order

How our AutoShip Subscriptions work

AutoShip Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically shipped by Gourmet Parrot after each successful renewal.

For example, if you started a monthly subscription, then the system will automatically charge your credit card each month and you will get the products to your doorstep each month, without the need to place the order by yourself!

Can I pause or cancel a subscription?

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal. The only time when the subscription can't be cancelled is if you started a subscription which requires a certain number of payments before you can cancel it.
The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create and account in your shop.

How can I skip or reschedule a charge?

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Can I add products to my subscription?

You sure can.  You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed, then you will receive an email with a link, where you can safely update your payment method.

 **AutoShip Subscriptions may not be available on all items in store